Delivery Information

DELIVERY

The Buyer shall be solely liable for the cost of delivery.

The cost of packaging and delivery will be shown as a separate item on the invoice.

Suggested delivery dates and promises of delivery are made in good faith and every effort will be made to keep to delivery dates given but time of delivery shall not be the essence of the contract and the Company shall not be liable for any loss or any damages whatsoever whether direct or indirect (including for the avoidance of doubt any liability to any third party) resulting from any delay in delivery, damage in transit or failure to deliver or provide the Deliverables in a reasonable time whether such delay, damage or failure is caused by the Company’s negligence or otherwise howsoever.

Where the Deliverables include goods, a reasonable inspection must be made at the time and point of delivery of the Deliverables and any delivery signed for by the Buyer or their agent as being in good condition upon delivery cannot subsequently be the subject of a claim against the Company for damage, shortage or loss in transit. The carrier’s proof of delivery should be endorsed with the words DAMAGED or MISSING PARCEL (where there are more than one parcel in the consignment and one or more are not delivered) where appropriate when the Deliverables are delivered by the Company or their delivery agent and a copy sent to the Company at the time.

The Company does not accept responsibility for any damage, shortage or loss in transit unless notification is given immediately to the Company and confirmed in writing to the Company (via e-mail, fax or recorded delivery letter) within 3 working days of the Deliverables being delivered to the Buyer. In the event of a parcel being received by the Buyer in damaged condition, all packaging should be retained by the Buyer for inspection by the Company or their agents to assist in the process of making a claim against the delivering company.

Any claim for total non-delivery of any of the Deliverables must be made to the Company within 7 days of the intended date of dispatch (as notified by the Company in it’s order confirmation letter of the Deliverables to any UK address or within 28 days for dispatch to any non UK addresses.

Should the Buyer fail to take delivery of the Deliverables within 14 days of notification in writing the Company may, at its discretion, make an additional charge, or treat the contract as repudiated.

The Company reserves the right to withhold or suspend the delivery of the Deliverables to the Buyer if any sum due from the Buyer to the Company has not been paid when due. Purchase of the Deliverables from the Company is only possible by mail order, and personal callers are not welcome.